Research collection (Agile organization)
https://www.mckinsey.com/business-functions/organization/our-insights/the-five-trademarks-of-agile-organizations 1. North Star embodied across the organization Mind-set shift From: “In an environment of scarcity, we succeed by capturing value from competitors, customers, and suppliers for our shareholders.” To: “Recognizing the abundance of opportunities and resources available to us, we succeed by co-creating value with and for all of our stakeholders.” They seek stakeholder feedback and input in a range of ways (for example, product reviews, crowd sourcing, and hackathons). They use tools like customer journey maps to identify new opportunities to serve customers better, and gather customer insights through both formal and informal mechanisms (for example, online forums, in-person events, and start-up incubators) that help shape, pilot, launch, and iterate on new initiatives and business models. 2. Network of empowered teams Mind-set shift From: “People need t...