A precious and fragile asset, trust!
They say “Trust takes years to build, seconds to break, and forever to repair.” And it cannot be more true in an age of speed, urgency, and endless stream of conflicting information. Trust is more crucial and fragile than ever before. Trust is the foundation of collaboration, creativity and innovation. Why? because I look at trust internally and externally in a constant feedback loop. Trust internally is trust in self that trying and the possibility of failing is not a statement of failure of character or intellect, but a single step closer to the answer. Trust externally goes to others as belief in their feedback and empathizing with their problems, while it comes from knowing that others will lift you up when you need them and work with you to make the work a success. Observing organizations with low levels of trust in their employees will inherently cause a lack of trust from the employees in their organizations. This is reflected in rules and extreme bureaucracy. These l...